Terms and conditions

1. LEGAL STATUS. The Company is licensed by the Curaçao eGaming to operate games of chance and sports betting. The license number is 1668/JAZ.

2. REGISTRATION AND LOGIN PROCESS. To use the services provided by the Company, you must register with us. You can do this by following these steps:

(a) Visit our website or mobile app;

(b) Click on the "Register" button and enter your email address, password, and personal details;

(c) Verify your email or phone number;

(d) Make a deposit to activate your account.

To use certain services provided by the Company, you may be required to provide identification documents in accordance with our Know Your Customer (KYC) policy.

The registration process takes place instantly. However, we reserve the right to verify your age and identity at any time. If verification is successful within 24-48 hours, you will be able to activate your account.

You must not register more than one account with us unless specifically permitted by law or in accordance with our terms of service.

3. GAMES AND SOFTWARE PROVIDERS. We offer a wide range of games from various software providers including but not limited to NetEnt (MGA licensed), SG Gaming, Evolution (MGA), WMS, and High 5 Games. The total number of games offered exceeds 500.

4. BONUSES AND PROMOTIONS. From time to time, we may offer you bonuses or promotions as described below:

(a) Welcome Bonus: We will match your first deposit up to a maximum amount specified in our promotional terms, along with free spins on Starburst;

(b) CAD deposits and Interac bonus available specifically for Canadian players.

To claim the welcome bonus, you must make a minimum deposit of $30 using our promotional code WYNNCA. The wagering requirement for bonuses is 20x (deposit + bonus). Any winnings will be subject to these conditions.

The validity period for claiming welcome offers and other promotions shall be as specified in our promotional terms.

5. VIP AND/OR LOYALTY PROGRAM. We operate a loyalty program called Wynn Rewards, which rewards you with credits earned through placing bets on our platforms. Our VIP tier structure has three levels:

(a) Red (base level);

(b) Platinum (earned by accumulating 7,000 credits and having access to exclusive benefits such as spa credits and discounts); and

(c) Black (earned by accumulating 70,000 credits with even more exclusive perks including hosted events, cruises).

You can qualify for our loyalty program by earning one tier credit per $10 you bet.

6. PAYMENT METHODS AND BANKING TERMS. We accept various payment methods:

(a) Interac: minimum deposit $20 and maximum deposit $5,000;

(b) Visa/MasterCard: minimum/maximum deposit of $20/$10,000; and

(c) Bitcoin (instant deposits)

Withdrawal options include:

(a) Interac: minimum withdrawal amount is $50, with a processing time of 24-48 hours;

(b) Bank Transfer: minimum/maximum withdrawal amounts are $50/$10,000 with processing times between three to five business days;

(c) Crypto: instantaneous withdrawals.

Any deposits made using any method specified above will become immediately available in your account for betting purposes. Any bets placed using a bonus or promotion must be wagered in accordance with the applicable rules and regulations set forth by us from time to time, including these Terms and Conditions.

7. KEY TERMS AND CONDITIONS. You agree:

(a) To read and comply with all terms, conditions, policies and procedures we provide;

(b) That the Company has no liability for any losses incurred due to technical issues or failure of our systems; and

(c) All information provided by you is accurate and up-to-date.

You must not attempt to circumvent or manipulate our rules in order to gain an unfair advantage over other players. Your use of bonuses, promotions, loyalty points, or credits from these Terms and Conditions will be subject to all applicable laws and regulations.

The maximum bet permitted while wagering on any bonus or promotion shall be $5 per spin (slots) or a value determined by us in our discretion for table games.

8. SECURITY AND FAIR PLAY. We provide the highest level of security measures:

(a) Our website is secured with SSL encryption using TLS 1.3 technology and protected by Cloudflare;

(b) All games have been audited to ensure fairness by an independent third-party testing laboratory, eCOGRA, whose audits are certified annually.

You acknowledge that you will only play on our platform from jurisdictions where online gaming is permitted under the law of your location. If we suspect you're breaking any laws or violating these Terms and Conditions in some other way, we reserve the right to terminate all services provided to you without warning or compensation.

We operate a customer support system with multiple channels available:

(a) Live chat: Our response times for live chat shall be between 1-2 minutes.

(b) Email Support: Emails submitted through our website's contact form will receive a response within 24 hours during weekdays and on the next business day in case it falls outside regular working hours.

Our support team is available 24/7 via email, while live chat support operates at varying times according to seasonal demand but always including weekend assistance. Support services can be accessed in English or French languages only.

9. RESPONSIBLE GAMBLING FEATURES. In order to promote responsible gaming practices and protect our players from potential addiction risks:

(a) Deposit Limits: You may set limits on your deposits with us;

(b) Time-Outs: We offer self-exclusion options, both temporary and permanent;

(c) Session Reminders: To help you stay in control of your game sessions.

In the event that we suspect an individual is exhibiting signs of problem gambling behavior or otherwise failing to comply with these Terms and Conditions and applicable laws governing responsible gaming practices as interpreted by us from time-to-time in our discretion, we may require such player(s) to provide additional information regarding their gaming activity before granting access to any online services provided on this Platform.

We provide links to reputable organizations dedicated to providing assistance for individuals struggling with addiction.